The Glow’s Cancellation Policy

 

We understand that everyone’s time is valuable. In an effort to keep our schedules running smoothly and not inconvenience any patients we have implemented the following policies:

Deposit Refund

Deposits are non-refundable and non-negotiable (Deposit is $1,500).

Late Policy

If you are more than 30 minutes late to your procedure your appointment may need to be rescheduled for another day and time, and a $250 rescheduling fee will be due. Since a surgical procedure takes several hours, including preoperative and postoperative time, it is important to start the procedure on time.

Rescheduling & Cancellation Policy

In the event that a scheduled procedure must be rescheduled or canceled, the patient must notify the office 14 business days prior to the procedure. Patient must call the office and speak to a staff member.

If you are unable to reach a staff member, it is your responsibility to leave a detailed message noting your name, procedure date, and a message stating you’d like to reschedule or cancel your appointment.

  • In the event you cancel or reschedule your appointment less than 14 business days prior to your procedure, you forfeit your full deposit, and a $500 rescheduling fee is due.

  • Deposits are non-refundable and non-negotiable.

  • If you cancel your procedure with less than 48 hours notice, your will forefit 50% of your entire procedure fee.

  • If you do not show up to your scheduled procedure date and time, you will lose your entire procedure fee.

  • A doctor’s note is required for all cancellations that are due to a serious medical emergency.

There may be occasions when we run late. This is generally due to unforeseen medical needs of another patient that must be accommodated. We respect all of our patients’ time and always strive to begin and complete your procedure in a timely manner.